Yes, the City of Modesto offers a Utility Billing Assistance program for eligible applicants. Once approved, the customer receives a reduction of $45.00 off of their monthly charges. To qualify, the applicant must be listed on the City of Modesto utility account and must be enrolled in one of the following eligible assistance programs:
- CARES (MID, TID, PG&E)
- General Assistance
- California Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- State Supplementary Payments (SSP)
- Supplemental Security Income (SSI)
Staff is proposing to increase the Utility Billing Assistance program amount from $35.00 to $45.00. For those that qualify, this amount should adequately cover the average monthly water usage increases.
The City is also a Direct Pay partner for the State of California Low Income Household Water Assistance Program. This program offers low-income households a one-time payment of up to $2,000 on a past due utility bill or up to $1,030 on a current utility bill. To apply or for more information, customers can visit the California Department of Community Services and Development website or call 1-866-675-6623.