Site Operator Submittals
This RFQ is intended to identify experienced Site Operators to serve as property managers for Bridge Housing sites in the Modesto community. The Site Operators shall be required to maintain a safe and operable place for individuals experiencing homelessness to stay and stabilize while partnering with the service providers to develop a plan for safe secure permanent housing beyond their stay at a bridge housing site.
Respondents, if qualified, will be paired with an eligible host site. If the respondent is already in partnership with a qualified site owner, please ensure that it is disclosed in the application.
Operators shall be required to submit an Operations Plan and Approach for a site of up to 30 clients, that considers the following:
- Detailed procedure for 24-hour security and fire watch services
- Experience with lease terms and community rules
- Process and procedure for ensuring clients adhere to agreement terms and community rules
- Process and procedure for de-escalation and resolution of guest-guest conflicts
- Process and procedure for de-escalation and resolution of site operator-guest conflicts
- Process and procedure for ensuring property maintenance is maintained, in accordance with the City of Modesto
- Process and procedure for properly handling grievances.