Utility Billing Assistance Programs

Extended Arrearage Program 

The State Water Resources Control Board (State Water Board) is now implementing the California Extended Water and Wastewater Arrearage Payment Program (Extended Arrearage Program), which expands the arrearage period to water and wastewater debt accrued between March 4, 2020 and December 31, 2022.  The City of Modesto will be applying for this Extended Arrearage Payment Program in November 2023 for our customers. 

Benefits to Our Customers

As with the Water and Wastewater Arrearages Programs, the Extended Arrearage Program will be paid directly to the City of Modesto and applied as bill credits on eligible customers accounts. 

View the Program FAQ’s on the Extended Arrearage Program FAQ's (PDF). Contact the Revenue Collections and Compliance division at 209-577-5395 if you have questions about this program.