What happens when I do file a claim?
A copy of your claim is sent to the Risk Management Division. This Division is responsible for investigating and settling your claim. The claims adjuster will investigate your claim and determine if the city is legally responsible for your damages and, if so, for how much. Generally, the city will only pay for damages when it can be shown that the city was negligent in its operations. You will receive written notice of action taken on your claim within 45 days after it was filed.

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1. How do I file a claim for damages against the city?
2. What happens when I do file a claim?
3. Why doesn't the city pay for damages caused by falling limbs from city trees?