With over 75,000 water service connections, Modesto’s Water Services Division operates and maintains approximately 1,000 miles of potable water pipeline and regularly tests 77 water wells and 12 water tanks to ensure you have access to clean water whenever you need it.
The Water Services Division monitors a hotline for residents to call and report emergencies such as water main breaks, service leaks, valve leaks, hydrant knock overs, and pressure Issues. Customers can also call with concerns about water conservation, water waste, and emergency water service shut offs. Our customers support us when they report leaks to our 24-hour, 7 days a week water emergency hotline: 209-342-2246. Staff is quickly dispatched to respond to inquiries.
In 2023, our distribution system produced an average of 42 million gallons of water each day in Modesto for residents, businesses, and City services. Your water comes from a combination of groundwater wells and surface water before it flows to your pipes. It is imperative that our knowledgeable Water Services staff monitor and maintain necessary water pressure, flow, and quality for all residents.
Each month, the Water Services team collects over 700 routine samples from various locations around the City to test the water supply to maintain water quality to state and federal standards.
The City utilizes water meters to ensure customers pay for what is used. The water meters are installed, maintained, and read by Water Services Division staff for accurate service and billing. Our 15-Year Plan for installing water meters on all connections was completed January 2023.
Your tap water is safe to drink! Water Services publishes and distributes an annual Consumer Confidence Report to all billed customers of the Modesto regional water systems, as mandated by State law. This report summarizes all testing performed on the water supply throughout the year and verifies that residents can safely drink their water.
