Show All Answers

1. What is the Utility Billing Assistance Program?

It is a low income assistance program that reduces your entire utility bill by $35.00 each monthly billing cycle.

Utility Billing Assistance Program Information

2. Who is eligible for the Utility Billing Assistance Program?

Eligibility Requirements 

To be eligible, the applicant must be listed on the City of Modesto utility account and must be a current recipient of an eligible public assistance program.  

Eligible Public Assistance Programs

• CARE Discount- Modesto Irrigation District (MID), Turlock Irrigation District (TID), or Pacific Gas and Electric(PG&E)
• CalWorks
• CalFresh
• General Assistance
• Medi-Cal
• California Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) 
• State Supplementary Payments (SSP)
• Supplemental Security Income (SSI)

3. How do I apply for the Utility Billing Assistance Program?

Applying for the Assistance Program

1. Complete the Utility Billing Assistance Program application.
2. Request an application be mailed to you by calling 209-577-5395
3. Request one in person by visiting our office located at 1010 10th Street, Suite 2100, Modesto CA.

More Information regarding the Utility Billing Assistance Program

4. Will I be notified that my discount application has been approved?

Yes, a discount approval letter will be sent to notify you once the application has been reviewed. Please allow four (4) to six (6) weeks for processing.

5. Does my discount automatically transfer to my new utility service account if I should move and close my account?

Yes, when you contact the Revenue Collections and Compliance Division to move your service, please notify the representative of your active discount so they can ensure it is transferred promptly to your new account.

6. Will I be notified when it is time to renew my discount?

Yes.  A renewal letter along with an Application Form will be sent to you every other year when it is time to renew. You have thirty (30) days to reapply to avoid any lapse in receiving the discount.