Show All Answers
Pricing for Business Entertainment Permits and Special Event Permits are available on our Entertainment Permit page.
If your business includes music, dancing or other entertainment as part of your operation, and your business does not fit into the Entertainment Ordinance’s exemptions, you are required to have a Business Entertainment Permit. Entertainment includes live and amplified music, DJs, public dances, open mic nights, and other entertainment activities meant to attract the public.
Business Entertainment Permits are not required for businesses which have only ambient music, businesses with an occupancy limit of less than 75 persons, businesses which only host private events such as wedding receptions or worship services, performances by students at schools, movie theaters which are not providing live entertainment, dance or theatrical lessons, book or poetry readings, billiard and pool parlors which don’t include other entertainment, amusement arcades and miniature golf courses which do not include other entertainment, athletic clubs or fitness centers, sporting events, or adult entertainment establishments.
Entertainment staff ask for a minimum of 45 days to process your Business Entertainment Permit application. This process can be lengthy, with several City Departments required to view the application and provide comments. All new applications must also go before the Entertainment Commission, which meets twice monthly, in order to receive final approval.
Business Entertainment Permits are not transferable. If a business changes ownership, or if a business changes locations, a new Business Entertainment Permit application must be submitted, and the old Business Entertainment Permit is rendered invalid.
The State of California maintains a searchable database of all licensed cannabis retailers. The State's cannabis consumer education program #Weedwise press release provides an overview of the program.
Adults over 21 years of age, and those over 18 years of age with a valid medical marijuana prescription may grow up to six plants, indoors, at a single residence. The limit of six plants is by residence, regardless of the number of residents. Growing activity must be completely indoors, secured and screened from public view. View Ordinance Number 3683-C.S. (PDF) for further information.
The Modesto City Code is
Public records can be requested online. View the Public Records Act Guide for more information regarding the Public Records Act.
Every record made or received by the City is presumed to be a public record, unless it is subject to an exemption. Exempt records are those that Federal, State or Local law prohibits the City from disclosing or permits the City to decline to disclose. For example, the United States and California Constitutions prohibit the disclosure of personal information that would violate an individual's right to privacy.
The custodian of records must either give you a copy of the requested record or provide you with a written justification of why the record is not public (i.e. exempt from disclosure). The City is not required to create a document in response to a request. Nor is the City required to honor prospective requests.
You can pay your water bill online, by phone or in person.
You can obtain any of these from Stanislaus County Clerk Recorder located at 1021 I Street, Suite 101 in Modesto, California.
Call 209-525-5250 for more information.
Pay your parking citation using our online payment portal.
1010 10th Street, Suite 2100
Call 209-571-5140 for more information. As of September 1, 2017, customers paying by debit or credit card in person for parking citations will be charged a 2.4% service fee for transactions.
You can obtain a business license by submitting an application, completing the zoning process and paying your license fees. Call 209-577-5389, visit us in person or view our Business License web page for more information.
Ballots were mailed per election code on January 4, 2021.
The run off election is all by mail, so all registered voters in Modesto eligible for the Modesto Mayor race will receive a ballot.
Ballots may be returned by mail, an official drop box or delivered the Stanislaus County Elections Office at 1021 I Street.
Drop box locations will be included in the Voter Information pamphlet that will be mailed with the ballot. Or found on the Stanislaus County Elections Office website under your ballot / county voter information guide.
The 15 day close of registration is January 19, 2021, so voters registered as of this date will be mailed a ballot. If a voter misses this date, then they can come to the Stanislaus County Elections Office (1021 I Street) and vote as a Conditional Voter.
The voter breakdown is as follows:
Total Voters – 115,865
American Independent – 4,157
Democrat – 47,171
Green – 343
Libertarian – 1,127
Non-Qualified Parties – 1,834
No Party Preference – 22,314
Peace & Freedom – 557
Republican – 38,362
The City of Modesto Municipal Run-off Election is Tuesday, February 2, 2021. Election code allows post mark plus three days to turn in ballots. Ballots will be accepted if post marked on election day and received by Friday February 5, 2021.
Initial City of Modesto Municipal Run-off Election results will be released election night Tuesday February 2, 2021 between 8:00pm and 8:15pm. You can view the results on or after this time on the Elections website.
Applications and/or Rosters for City Boards and Commissions are available on our Boards, Commissions and Committees web page.
In order to minimize the spread of the COVID-19 virus, meetings will be conducted pursuant to the provisions of the Governor’s Executive Orders N-29-20, which suspended certain requirements of the Brown Act and will not be physically open to the public. You may observe a livestream of City Council and Standing Committee meetings.
If you wish to make either a general public comment or to comment on a specific agenda item, please submit your comment (include Agenda Item Number in the subject line), by emailing the City Clerk. All comments will be shared with the Council Committee and placed in the record. Every effort will be made to read your comment into the record, but some comments may not be read due to time limitations.
Email comments will be accepted until the Mayor announces that public comment for that item is closed. You do not have to wait until the meeting begins to submit a comment.
If you would prefer to read your comment live during the meeting, log into the meeting using the Zoom virtual platform and the instructions found on each council meeting agenda.
Assistance will be provided to those requiring accommodations for disabilities in compliance with the Americans with Disabilities Act of 1990. Persons requesting accommodation should contact the City in advance of the meeting, and as soon as possible, at 209-577-5396.
Council members may contacted by phone, fax or email. You may also ask a question using our online reporting tool or public comment link.
Modesto City Council Page
Commitments: Healthy Economy and Great Quality of Life Vibrant Infrastructure and Sustainable Environment Great Safe Neighborhoods Effective Responsive and Transparent Government
It is the policy of the City Modesto to process refunds for overpayment within four weeks. Overpayments must be researched and analyzed prior to any refund being issued. In the event of a balance on a previously unpaid invoice, any refund due will be applied towards this balance. Refund requests will be sent to the Accounts Payable division for processing and will be issued in the form of a check.
Refunds for overpayment will be processed within four weeks. In the event of a balance on previously unpaid parking citations, any refund due will be applied towards this balance. Refunds will be issued in the form of a check.
The following policy has been created pursuant to the Modesto Municipal Code 9-1.708 Fee Refunds. This policy is not intended to cover all scenarios that may relate to permit fee refunds. All refunds must be approved by the Chief Building Official.
To request a refund, you must complete the Refund Request form and submit it in person at the Building Safety Division or by mail to: City of Modesto, Building Safety Division, PO Box 642, Modesto, CA, 95355.
Permits are not required for one-story detached storage sheds 120 square feet or less in area.
In order to obtain a Sign Permit, you must fill out an application and turn it into our office in person at City Hall, Suite 3100. Please review our Sign Permit checklist prior to submitting the application packet.
On February 15, 2018, Ordinances No. 3683-C.S and 3684-C.S. (PDF), amending the Municipal Code to regulate commercial cannabis activity and personal cultivation, went into effect. More information is available on the Commercial Cannabis Regulations web page.
Ordinance documents and City Council resolutions are available in the City Document Archives.
Commercial Cannabis zoning, the zoning districts that allow commercial cannabis businesses, are specified in the link. In addition, buffers are 600 feet from schools, daycare establishments and youth centers, 200 feet from parks and libraries, and 100 feet from residential property. To see what the current zoning of a specific address or parcel number is, you may refer to the City of Modesto Geographic Information System (GIS). Please direct other zoning-related inquiries to the City of Modesto Planning Division at 209-577-5267.
No commercial cannabis activity is permitted in a defined downtown area. View the prohibited area map on our website.
The Permit Application period for Retail Dispensary Commercial Cannabis Businesses (Dispensaries) for Phase 1 and Phase 2 is now closed.
For Non-Retail Commercial Cannabis Permits, there is no deadline. View the permit process for Non-Retail Commercial Cannabis Permits for more information.
The fee schedule can be found on our website.
There are no restrictions on the number of Non-Retail Commercial businesses. Retail Dispensary Commercial Cannabis Businesses are limited to a maximum of 10 within Modesto city limits. The Permit Application period for Retail Dispensary Commercial Cannabis Businesses for Phase One and Phase Two is now closed.
For general questions, or help identifying which district your property may fall into, please call the Community Development IFP Division at (209)571-5211.
For more information about Modesto's Community Facilities Districts visit our website here.
If you are not sure who your garbage company is, view the Service Area Map online.
If your can(s) were removed for code enforcement action, please contact the Solid Waste Enforcement Officer or call 209-577-5493.
The income requirements for the program can be found on the Homeowner Rehabilitation Program web pages.
Approximate timeline for informational purposes only and is subject to change if additional factors arise.
After applying for the program, you will need to schedule an appointment to submit complete application packet. From there the following items will occur within the timeframes below:
Within 30 days staff will review packet and will process complete application.
Within 7 business days of application approval, staff will schedule property inspection.
Within 5 business days of the completed property inspection, a scope of work will be determined for the project.
Within 14 business days of determining the scope, the proposed project will be presented to committee for approval;
Within 10 business days of committee approval, a contractor walk through will be scheduled.
Within 10 business days of the walk through, a contractor will be selected based upon bid results, and loan documents signed.
Within 10 business days of the contractor selection, the documents will be executed and recorded, and a Notice to Proceed issued.
Within 30 to 45 days of receiving the Notice to Proceed, work will begin and be substantially completed.
Within 5 business days of completion, there will be a final Inspection, Notice of Completion, Warranty Information and closeout letter issued.
Visit the Continuum of Care Acronyms page to view and print the list of commonly used acronyms.
Visit the Continuum of Care Acronyms page to view and print the list by using one of the below print options.
Walk in to 1010 10th Street, Suite 3100.
In addition to the following minimum charge:
a. Clean up or dust control - $370 per street
b. Temporary paving - $233 per street
c. Temporary Barricades - $142 each
NOTE - Service used ONLY for the fire protection so no require a meter. All other new services require a meter.
This fee is charged at the time of the building permit or a separate water permit is issued for the construction of the water line on the property.
Generally, this fee is charged at the time that the building permit is issued for the property. This fee applies to the old city area (Zone 1) and in the former Del Este area (Zone 2) where the City has significantly strengthened the infrastructure. This fee may be waived in the property owner has already participated in the cost of the water main service the property.
Generally, this fee is charged at the time the water permit is issued for the connection to an existing water main.
This fee is charged when a developer requests installation of a hydrant or hydrants. This fee is not charged for hydrants necessary to meet minimum spacing requirements.
This fee is charged at the time that a building permit or water permit is issued for the construction of the water line on the property. This fee can be waived for dirt alleys or where the water line is located in an unimproved road or shoulder.
Generally, this fee is charged immediately prior to the acceptance of the reimbursement agreement by the City Council. This fee is charged as directed by the Engineer.
The tax went into effect April 1, 2017. The tax will be in effect for 25 years.
Projected allocations are 50% to improvement of local streets and roads, 10% to local traffic management, 5% to improved bicycle and pedestrian paths, 28% to regional projects, and 7% to improve transit connections for Seniors, Youth and Veterans. The City of Modesto is developing a comprehensive plan for local projects and will update it regularly. Measure L Regional Projects (partial list) •Upgrade the Briggsmore-Carpenter Interchange •Construct a new eight-lane interchange at Standiford •Complete State Route 132 by constructing a four-lane expressway from State Route 99 to Gates Road Complete list of Measure L Regional Projects.
• Annual Independent Audits and Compliance Reports• Measure L Oversight Committee• Provisions for Maintenance of Effort• Administrative Costs Maximum of 1%• Funds Must Stay Local and Only Be Spent on Transportation• Sunset Date 2042
The Stanislaus Council of Governments will appoint a citizens oversight committee representing each of the constitutive jurisdictions to ensure that the revenues received from Measure L are used according to provisions of the Measure L ordinance ( http://www.stanislaus-localroadsfirst.com/uploads/5/4/7/5/54754127/ordinance.pdf ). In addition to the Measure L Oversight Committee, the City of Modesto approved the creation of a Citizens’ Transportation Sales Tax Commission which will consist of eleven members appointed by the City Council by resolution. This Commission will provide oversight and recommendations regarding the use of Measure L funds. There will also be an annual audit by an independent audit firm to ensure that the provisions and restrictions of Measure L are being adhered to.Links to oversight reports and information will be available online.
In addition to the Measure L Oversight Committee, the City of Modesto approved the creation of a Citizens’ Transportation Sales Tax Commission which will consist of eleven members appointed by the City Council by resolution. This Commission will provide oversight and recommendations regarding the use of Measure L funds.
There will also be an annual audit by an independent audit firm to ensure that the provisions and restrictions of Measure L are being adhered to.
Links to oversight reports and information will be available online.
The General Plan is a City’s “blueprint” for achieving the vision for the future. The Modesto General Plan and other related documents are available online.
Zoning is the law that regulates how property is used and sets standards for new construction. Some properties are zoned to allow only homes and other properties are zoned to allow stores and businesses. The purpose of establishing zoning designations is to ensure that neighboring land uses are compatible with one another. Residential uses are generally not compatible with industrial uses.
More information regarding zoning:
You can find the list of uses allowed in each zone online.
A legal-nonconforming condition is a building or use of property that was lawfully built and maintained, and that because of changes to zoning or development standards, no longer conforms to the regulations of the zone in which it is located. A legal-nonconforming use or building may remain at its location and if destroyed by accidental or natural causes, be rebuilt up to the original size for up to one year following destruction. The Zoning Code allows for limited expansion of non-conforming uses. This information can be found online.
A variance is an exception to requirements of the Zoning Code for development of property, such as building setbacks. A variance may be justified when a regulation restricts the use of property because of some unique feature of the property such as its shape or topography. A variance requires approval by the Board of Zoning Adjustment at a public hearing.
In order to approve a variance, specific findings must be made, as follows:
More information regarding the variance process, see Variance Brochure (PDF) or Variance Submittal Requirements (PDF).
The Planned Development (P-D) zoning designation is utilized to allow for custom tailored, site specific zoning, which encourages creative, flexible and efficient land uses. Planned Development (P-D) zones are often established with variations from use, density, height or other standards that are strictly regulated in other zones.
For detailed information regarding the Planned Development (P-D) process or a specific Planned Development (P-D) Zone, contact the Planning Division at (209) 577-5267.
A setback (see House Setbacks (PDF)) is the minimum distance required between a building or fence and a property line. Setbacks vary throughout the City depending on the zoning. General residential setback information can be found online.
Visit Fence Standards for Corner Lots (PDF) or Fence Standards for Interior Lots (PDF) for further information.
The location of your property line can be verified by a Licensed Land Surveyor (LLS). You can find a Licensed Land Surveyor by looking online or in the Yellow pages under “Surveyors – Land” or “Engineers – Civil”. Once you have found a Licensed Land Surveyor, you may want to check the status of the Licensed Land Surveyor at the State of California’s Website.
Changing the boundary between two properties requires what is called a Lot Line Adjustment, which must be approved by the City. Lot line adjustments are handled by the City’s Land Development Engineering Division. If you have questions about Lot Line Adjustments, please contact the Land Development Engineering Division at (209) 342-4712.
If you are interested in dividing your property, you will need to determine whether it is large enough to divide. For information about minimum residential lot requirements, refer to the Zoning Code.
For a commercial property, the ultimate use or uses of the property will need to be considered and whether there will remain sufficient space to accommodate the building(s), required landscaping and parking. For specific questions about site development standards, contact the Planning Division at 209-577-5267.
Sheds or gazebos are buildings that can be used to support the primary residential structure, which are also known as accessory structures.
A structure such as a patio cover or sunroom that is connected to your house is considered part of the house and is not an accessory structure. These types of structures require a building permit, must meet setbacks and can’t exceed the lot coverage requirements. For building related questions, contact the Building & Safety Division at (209) 577-5232.
Accessory dwelling units, otherwise known as second units, granny-units, guesthouses, mother-in-law quarters, are allowed by the City on most residential lots. The development of an accessory dwelling unit must meet standards such as size, height, setbacks, lot coverage, and parking. Please contact the Planning Division at (209) 577-5267 for more information.
All single-family residential units must provide two off-street parking spaces. In order to convert garage space into a bedroom, office, game room, or other living space, the property owner must demonstrate the ability to meet the off-street parking requirements. Contact the Planning Division at (209) 577-5267 for further information.
A second story addition to an existing home or accessory structure, or a new two-story home or accessory structure, may be subject to Second-Story Review (PDF). For information regarding the submittal requirements, please see the Second Story Review Submittal Requirements (PDF).
The City allows for home-based businesses and you will need a Home Business Permit and Agreement Form (PDF). You will also need to check the zoning in your area to see if the business is permitted. Please contact the Planning Division at (209) 577-5267 for further information.
For all other new business information, visit our New Business Page.
The City’s sign regulations are based on the zoning designation for property. For information about the City’s sign regulations, contact the Planning Division at 209-577-5267.
Signs generally require a permit to ensure all safety standards are met. For information about the sign permit process, contact the Building & Safety Division at (209) 577-5232.
Application forms and materials are available online or at the Planning Division office at 1010 10th Street, Suite 3100, Modesto.
Planning Division Fee Schedule (PDF) is available online. For questions regarding fees or forms, please contact the Planning Division at (209) 577-5267.
The City uses federal grants and Measure L Funds to construct ADA curb ramps in the public right of way and usually this is in a 3 year cycle.
After you have successfully enrolled, you will need your Utility Billing account number to finish setting up your new online account.
Visit our Bill Pay Customer Portal to register.
Business License applications are located on our website. You may also get an application by visiting our office located at 1010 10th Street in Modesto on the second floor suite 2100.
All businesses doing business in the City of Modesto require proper identification, an application and to pay the prorated taxes and fees required depending on the type of business.
Note: Businesses with permanent locations in the Modesto city limits must meet Zoning and Fire regulations. Contact the Zoning Department at 209-577-5279 and the Fire Prevention Bureau at 209-571-5553 for further information.
These are the forms that would need to be attached to your business license renewal depending on the type of business. These forms should be filled out, saved to your device and uploaded to the online renewal portal.
Subcontractor Adjustment List (PDF)
This form is for General Contractors to adjust the amounts paid to a licensed sub-contractor. General Contractors must fill this form out and attach it to their renewal to be allowed this adjustment.
Apportionment Worksheet (PDF)
A taxpayer may reduce total receipts from the operation of business or from work performed in the City by a percentage that represents activities that occur outside the city. If you believe this applies to your business please complete this BL-2 Apportionment worksheet.
When a customer updates their Business address, they will need to fill out a Notice of Information Change Form (PDF). If the business has moved to a residential address, a Home Business Permit and Agreement (PDF) is also required.
If the business will still be inside the city limits, there is a five dollar ($5) fee for changing the Business address. There is no fee for the Business address change if moving outside the city limits.
Business mailing addresses can be changed by contacting the City of Modesto Business License division at 209-577-5389.
Anyone that conducts business in the Modesto city limits is required to have a Business License. There are three different types of business licenses for doing business in the City of Modesto.
The City of Modesto Business License division is located at 1010 10th Street in Modesto on the second floor in suite 2100.
Closing Your Business
To close your license, a final Declaration of Gross Receipts form needs to be filed, reporting your final date of business, and all taxes and license fees paid. Contact the City of Modesto Business License division at 209-577-5389 or in person to find out the specific requirements for closing your business.
Visit the Business License Fees and Taxes web page for more information. You may also visit our office located at 1010 10th Street in Modesto on the second floor suite 2100.
You can pay your business license in person or online using our online portal.
Internet explorer and Safari web browsers do not work with our online portal. Please use another browser to pay your taxes online.
Refunds for overpayment will be processed within four weeks. In the event of a balance on previously unpaid taxes, any refund due will be applied towards this balance. Refunds will be issued in the form of a check.
Region 5 Central Valley Regional Water Board - Sacramento Office
State Water Board
Although you do not pay Mill or DID tax, you must report your gross receipts (even if they are zero) to keep your license current and active.
$5000 X .002 = $10
For a list of allowed Adjustments, see the back of the Declaration of Gross Receipts form or contact the Business Licensing Division. Be sure to write the adjustments on the appropriate lines on the back portion of the form that is returned to the city.
The mission of the Purchasing Division is to ensure that the City's requirements for goods and services are met in an accurate and timely fashion at the best overall value to the City. We look forward to working with you and hope you find our online features beneficial.
Each partner is required to complete a Home Business Agreement application for each one of their Modesto addresses.
Internet explorer does not work with our online portal. Please use another browser to pay your taxes online.
Yes. You must report your gross receipts as zero either online or by signing, dating, and returning the Declaration of Gross Receipts form that was mailed to you, so that your license will remain current and active.
A deposit may be required to establish service with the City of Modesto. Based on guidelines provided by the State of California, a deposit is not to exceed three times the average monthly bill for the property address. A deposit will also be added to active utility accounts if service is disconnected for non-payment. The deposit shall be applied to the closing bill upon the discontinuation of services and any remaining credit will be refunded. Residential $200 Commercial (based on average monthly billing of location)
Payments received after 3 p.m. on accounts that are disconnected, will not have the service restored until the following business day. Only City personnel are authorized to disconnect and/or reconnect service. Unauthorized tampering/damage could delay restoration of services up to one week and result in additional fees.
All premises within the City of Modesto service area are required to have garbage service for the protection of the public health, safety and welfare pursuant to Modesto Municipal Code 5-5.101. For service issues, please contact your garbage company directly.
To learn more about Groundwater Sustainability view our Frequently Asked Questions.
Delinquent notices will be mailed on past due accounts allowing 30 days for payment to be received to avoid disconnection. Checks are not accepted for accounts once a final notice has been mailed. The entire balance as stated on the final notice is required to avoid disconnection.
Note: Water, sewer, and storm drain charges are considered "ready to use" and will continue to be billed monthly as long as the utility account is open. Only water consumption is based on usage. Services where the water is off for non-payment are still connected to City systems and the charges will continue to be billed. Garbage service is not discontinued when water is turned off for non-payment, and the charges will continue to be billed.
Accounts should be paid under written protest prior to delinquency to ensure that additional fees are not assessed or service is disconnected. A formal Request for Review form must be completed and submitted within 30 days from the date the disputed charges are billed. This form can be obtained by speaking to a Revenue Collections and Compliance (Customer Service) Representative at 209-577-5395 or visiting our office located at 1010 10th Street, Suite 2100, Modesto, CA 95354. Completed written dispute forms can be delivered in person at our office, or addressed to: City of Modesto - Collections Division, P.O. Box 767, Modesto, CA, 95353
A return payment fee of $25 will be imposed for all items returned by the bank unpaid and the service may be subject to immediate disconnection.
Your garbage company is determined by which street you live on.
View the map to find your address and contact your company for more information. Gilton Solid Waste can be reached at 209-527-3781 or Bertolotti Disposal 209-537-6911.
If services are turned off for non-payment, payment of all balances owing plus fees will be required to restore service. Checks are not accepted for accounts once a final notice has been mailed.
***Payments MUST be made before 3p.m. and verified with a Revenue Collections and Compliance (Customer Service) Clerk for same day reconnect.*** ***Payments received AFTER 3 p.m. on accounts that are disconnected, will not have the service restored until the following business day.***
The City of Modesto offers its residential garbage service customers a convenient way to dispose of large bulky household items via the Bulky Item Collection Program. Each residential garbage service customer may have two pick-ups per calendar year. Residents must contact their garbage company to set a collection appointment. Items should be placed out the evening before the scheduled collection day. Gilton Solid Waste can be reached at 209-527-3781 or Bertolotti Disposal 209-537-6911.
Metered: If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date. Any flat rate service charge also appearing on the bill will differ from these dates.
Non-Metered Flat Rate: If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.
No, your Water, sewer, and storm drain charges are considered "ready to use" and will continue to be billed monthly as long as the utility account is open. Only water consumption is based on usage. Services where the water is off for non-payment are still connected to City systems and the charges will continue to be billed. Garbage service is not discontinued when water is turned off for non-payment, and the charges will continue to be billed.
You may contact our office in person or by phone at 209-577-5395 to request termination of service and to provide a forwarding address for your final bill.
Compliance with Senate Bill 205 does not affect all businesses, but all business are required to submit the Stormwater Discharge Compliance Form prior to renewing or applying for a Business License in the City of Modesto. For assistance with this process, please contact the Region 5 Central Valley Regional Water Board by calling 916-464-4764 or emailing Jenna Yang.
To find your code(s) do one of the following:
Record the primary Standard Industrial Classification (SIC) code(s) for your business type for verification purposes on the Stormwater Discharge Compliance form provided by the City of Modesto. When renewing or applying for a Business license in the City of Modesto.
Only those businesses with primary Standard Industrial Classification (SIC) codes that are identified by the State Water Board as requiring enrollment in the Industrial General Permit (IGP) are affected. Verify if any of the Primary SIC Codes for your business type match any of the regulated SIC codes listed on the Water Board website.
If applicable to your business, you must fill out and submit the Required Applications and Forms for your business and obtain the following numbers from the State Water Board before renewing or applying for a Business license in the City of Modesto.
You may set up Paperless billing by logging into your online account manager. Once it has been activated you will no longer receive paper statements. You may also sign-up by contacting Revenue Collections and Compliance (Customer Service) at 209-577-5395.
Important: To avoid our e-notifications going into your “Junk” email folder, you must add: firstname.lastname@example.org as a contact or add to safe sender list for your email provider.
A deposit may be required to establish service with the City of Modesto. Based on guidelines provided by the State of California, a deposit is not to exceed three times the average monthly bill for the property address. A deposit will also be added to active utility accounts if service is disconnected for non-payment. The deposit shall be applied to the closing bill upon the discontinuation of services and any remaining credit will be refunded. The Residential deposit is $200 and the Commercial deposit is based on average monthly billing of location.
On January 1, 2021, the water rate will increase by 4%. For a single-family residence this is an increase of $1.43 per month. Since the rates take effect January 1st the January bill will be prorated. That is, the old rate will be used for sewer usage prior to January 1st and the new rate will be used for sewer usage after January 1st.
The Sewer Rates effective January 1, 2021 are shown below.
The raising of rates is subject to Proposition 218 which states rates cannot be raised if the majority of property owners respond in writing to protest. This process was completed in April 2016 with first rate increase going into effect July 1, 2016.
Sewer rate increases are still required for:
Utility Billing Assistance Program – Qualifying customers will receive a $35 reduction on their monthly utility bill.
It is a low income assistance program that reduces your entire utility bill by $35.00 each monthly billing cycle.
Utility Billing Assistance Program Information
To be eligible, the applicant must be listed on the City of Modesto utility account and must be a current recipient of an eligible public assistance program.
More Information regarding the Utility Billing Assistance Program
Yes, a discount approval letter will be sent to notify you once the application has been reviewed. Please allow four (4) to six (6) weeks for processing.
Yes, when you contact the Revenue Collections and Compliance Division to move your service, please notify the representative of your active discount so they can ensure it is transferred promptly to your new account.
Yes. A renewal letter along with an Application Form will be sent to you every other year when it is time to renew. You have thirty (30) days to reapply to avoid any lapse in receiving the discount.
Fire reports are managed through our Fire Administrative office, you may email or call 209-572-9590 to make your request.
Yes, we can. Give our Administration Office a call at (209) 572-9590 and we’ll ask you some questions to find out how we can help. We do ask that you please have your smoke detectors purchased prior to calling. We are also able to change your batteries once you have those on hand as well.
Unfortunately our personnel are not trained on this service. However, the Modesto Police Department has staff that are, you can contact them at (209) 342-9195. Additionally, the Stanislaus County Health Services Agency also has a Keep Baby Safe program, they can be reached at (209) 558-5656 or Doctor’s Medical Center at (209) 342-3459, you can also email them at Safe Kids Stanislaus.
Yes, we do! There is no cost to check out a life jacket(s), they are loaned out for a day or even a weekend. We have a variety of sizes; child, youth and adult. Life jackets can be checked out at any of the locations listed below between 8 a.m. and 5 p.m.
Station 1: 610 11 St., Modesto
Station 2: 420 Chicago Ave., Modesto
Station 5: 200 W. Briggsmore Ave., Modesto
Station 10: 148 Imperial Ave., Modesto
Station 27: 450 S. Willowood Dr., Oakdale
Station 28: 325 E. G St., Oakdale
Station 29: 17700 Main St., Knights Ferry
Listed below are the basic information requirements to complete a plan review.
If you believe that the city is responsible for damages to you or your property, you must file a written claim within 6 months of the incident in most cases. In order to meet legal requirements you must supply specific information. To assist you in meeting those requirements, the city has prepared a claim form for your use. Claim forms (PDF) are available online or in person from the City Clerk's Office or the Risk Management Division.
Completed claims should be mailed or hand delivered to the City Clerk's Office along with copies of invoices, receipts or pictures documenting your damages.
The Junior Giants program is a FREE eight-week, non-competitive coed baseball and softball program for youth entering grades K - 8. More than 24,000 youth across California, Nevada and Oregon participate annually. The program offers equipment, uniforms, program incentives and coach training. The Junior Giants wants to help you lead, succeed and have fun this summer. The program is built on the fundamentals of baseball, as well as teaching players leadership, teamwork, confidence and integrity. In Modesto, our league serves about 950 youth per year.
Registration typically opens at the beginning of April, however, notifications of the specific date will be posted on the City of Modesto’s website, Facebook and other social media. Please like our City of Modesto Parks, Recreation and Neighborhoods page for the most up to date information. Registration will take place online only at www.gojrgiants.org. Registration is first come, first serve and space is limited.
The league is broken into three different divisions: T-ball (ages 5-6 years old), Minors (ages 7 - 9 years old), and Majors (ages 10 - 13 years old).
This free non-competitive league is filled on a first-come, first-served basis. The players who register after their division has been filled, will be placed on a Wait List. If a player who was able to register cannot participate for any reason, the next eligible player will be chosen from the wait list in the order they were registered. Players will be notified by the email on file if they are removed from the wait list and placed on a team. Players on the wait list do not need to attend the First Pitch Meeting.
The program provides the following for all players: all equipment, including bats, balls, helmets, a jersey and a hat. Baseball pants and cleats are not required but may be worn if they want.
Games are played at Enslen Park or Pike Park depending upon their age division. Game schedules will be emailed out at least a week before league begins. Practice times and locations are chosen by the coaches for your teams. All games and practice take place one day per week, in the evening after 5 pm.
Discount rates available for 501(C)(3), (C)(4), and (C)(9) non-profit status groups Mon through Thurs. only. Non-profit rates do not apply to ball field rentals with lights. Fundraisers are at the full fee.
One half of your rental fee, as well and security deposit, is due at the time of reservation. All other outstanding reservation fees will be due in full within ninety (90) days prior to first rental date on contract. Any reservation made within ninety (90) days of the rental date must be paid in full at the time of reservation.
Payment must be by cash, Visa or MasterCard, money order or cashiers check only. No personal or company checks are allowed for facility rental payments.
Cash or credit card payments are the only form of payment accepted within three days of your reservation date.
Standard facility rental fees do not include setup the night before. Some additional setup options may be available. Contact our staff to make arrangements and discuss your options.
The key for American Legion Hall and Boy Scout Clubhouse uses may be picked up the business day prior to the rental. The key is due back by 4:30 pm the first business day following the rental.
Insurance, security and other permits may be required at some facilities for some events. The Modesto Police Department determines security and permit requirements. Insurance and Security may be provided through a private company or purchased through the City. View the Facility Rentals Insurance Requirements page for more information.
This facility is located at 400 Enslen Avenue in Enslen Park at Stoddard Avenue and Enslen Avenue, adjacent to Graceada Park and has a small hall with a kitchen. The kitchen has a refrigerator, 4-burner stove, oven, and sink.
The Mchenry Mansion rents out for Dinners, Luncheons, Weddings, Wedding Receptions and Special Events.
The center offers a variety of non-fee sports and fitness activities for all ages, tutorial and learning opportunities and a variety of special events including, dance classes, Police Activities League (PAL) Boxing Program and Stanislaus County Office of Education Work-4-Success Program.
Reservations are required at 11 of the City's 75 parks. The parks that require a reservation are: Beyer Park, Davis Park, Downey Park, E LaLoma Park, Graceada Park, Legion Park, Mancini Park, McClatchy Square, Dr. Martin Luther King, Jr. Park, and Tuolumne River Regional Park. The other 64 parks are available on a first-come, first-served basis. For more information, please call Customer Services at 209-577-5344.
Registrations for all teams are taken at 1010 Tenth Street, 4th Floor, in the Parks, Recreation and Neighborhoods Department. In addition to league fees, you must also turn in your team roster with player signatures. For more information, contact Tony Amaral at 209-577-5445.
League roster forms can be picked up at the Parks, Recreation and Neighborhoods Department Office, 1010 Tenth Street, Suite 4400, or download the form.
For additional instructions to create a new camera registration, refer to the help file by clicking on the question icon.
Registration is voluntary and there is no cost associated with registration.
Registering your information does not provide MPD with direct access to your camera.
You may delete your registration at any time.
An individual’s personal information will be kept confidential by the City unless subject to disclosure by court order.
Your information will be accessed by law enforcement personnel who are investigating a crime in the vicinity of where your camera is located.
You will only be contacted by the Modesto Police Department in the future if there is a criminal incident in the vicinity of your security camera.
Police personnel, if necessary, may request a copy of any video captured by your camera, which may assist in the investigation of a crime.
The City of Modesto is unable to accept your Vacation House Check request at this time. We will accept your request once the City is fully staffed and the volunteers who assist with this program are available again. Thank you for your patience during this difficult time.
If your car was towed/stored for 30 days due to driving on a suspended license:
-Come to the main lobby and fill out a Request for 30-Day Hearing form. You are entitled to a hearing within 48 working hours. The hearing officer will review your case and, under certain guidelines, may release the vehicle early. If the storage is sustained, you will be required to wait the full thirty days to obtain a release. For further information, you may call the traffic unit at 209-572-9592 during regular business.
If your car is eligible for release, come to the main lobby during regular business hours with the registered owner, a licensed driver, and current vehicle registration. A vehicle release fee will be charged.
You may contest a parking ticket online, in person or by mail. View our Parking Citations web page for more information.
To request a copy of a police report, print out a request form, fill it out and send it, with a check or money order, to our mailing address or visit us during normal business hours.
For more information on police report releases or to find out how many pages are in your report, call 209-572-9580.
For more information on traffic collision reports, call 209-572-9592.
600 10th Street, Modesto, CA 95354
Monday and Tuesday 8 a.m. - 5 p.m., or Wednesday and Thursday, 8 a.m. - 6 p.m.
The Modesto Police Department offers three volunteer programs:
You may request an application by stopping by 600 10th Street, or call 209-572-9513 or 209-342-9164 for an application and/or further information.
The goal of the Wakeup program is to teach young people to make correct choices and understand that the decisions they make today will affect their future.
Classes are facilitated by a police officer with assistance from law enforcement personnel, family service agencies and community organizations.
Classes are held at the Modesto Police Department once a week for nine weeks. During each class session instructors share their specialized knowledge and experience to provide a straightforward, realistic view about the realities associated with making poor choices.
In addition, there is an all-day field trip for all participants to Deuel Vocational Institution (DVI) where they are given a tour of the prison and participate in the Straight Life Program.
This program is designed for youth ages 11 through 17 years old and their parents.
It is mandatory for at least one parent to be in attendance at each class session along with their child.
This is a nine-week educational program. The Wakeup program class times vary. Contact the Modesto Police Department Youth Services Division at 209-572-9500 to enroll.
Trees are maintained on a regular cycle. For more information visit the Tree Maintenance Process web page. To report a concern, submit an online request.
Mistletoe is a problem for Modesto’s trees, and if it is not promptly removed, it spreads from tree to tree, weakens the tree, and can kill trees that are stressed from other factors. To report a concern, submit an online request.
Trees are a living public asset and provide unique environmental and aesthetic benefits to every neighborhood. However, at some point in a tree’s life cycle, it may die or require removal due to risk factors. Modesto makes every effort to preserve trees. When a tree is removed, it is removed entirely and replaced in most instances. Root cutting/shaving is another service the Forestry Division offers. This service is provided to reduce the risk from above ground roots or deeper roots that may potentially cause damage to public and private property.
When trees reach the end of their life cycle and have to be removed, Forestry workers use a coordinated approach to get the job done safely and efficiently. To report a concern, submit an online request.
Modesto maintains a database of its 81,000 street and park trees. This database records planting and maintenance of every City tree. The City is in the process of updating its tree inventory and Urban Forest Management Plan, and is working with state agencies on this effort. The tree inventory and Management Plan are used to schedule maintenance and to track the City’s progress in reducing greenhouse gas emissions. To report a concern, submit an online request.
You may report any outages to our Traffic Electrical division at 209-342-2297.
Typically when street lights fail, it is due to one of several simple reasons that may occasionally affect our newer, more modern, low voltage street light circuits. The most recent streetlight failures are occurring on a few of our 29 high voltage circuits which are much older, more complex to fix, and more likely to fail.
Due to the age of the wiring, the method of installation, and the higher voltage, the wires are now “going to ground.” This means that the insulation covering the wire has deteriorated to the point that it no longer contains the electricity as efficiently as it did when it was installed many years ago. This results in further damage to the insulation which will ultimately create more failures.
High voltage circuits are “series” circuits, not “parallel.” When a high voltage street light circuit fails, the street lights for the entire neighborhood have to be shut off. This is for safety, while troubleshooting and repair tasks are completed.
High voltage (HV) circuits, which are decades old, operate between 2400 and 4000 volts. This is hot enough to turn dirt into glass. (As a comparison, modern lighting is only 120- 277 volts.) Originally, the wiring was laid in a trench, without a conduit. This is known as “direct burial wire.” These wires only have one conductor, unlike modern circuits which have two conductors.
Because the units are so old, they may fail immediately after being fixed, requiring additional repairs. Vandalism and anti-theft measures installed on city streetlights has also increase the repair time. A total of 7 electricians are responsible for troubleshooting, and repairing 11,035 streetlights in Modesto, as well as maintain:
The LED streetlight upgrade program did not include the replacement of HV circuits and streetlights. This is because existing LED luminaires do not work above 480 volts. The infrastructure of HV circuits needs to be replaced with low voltage circuits. This will include installing conduit, pull boxes, wiring, and other infrastructure. At that point, LED luminaires could be installed.
The cost of upgrading all 29 HV circuits and infrastructure is approximately $6 million.
Yes, on February 26, 2019 City Council approved a program to fund $1,000,000 a year as a result of Senate Bill (SB), and Gas Tax funds to replace these street lights to low voltage. The Estimated time frame to complete this project is four to five years.
Flat lots are located at:
-Corner of 9th Street and I Street
-9th Street between I Street and J Street
-Centre Plaza parking lot located on 11th Street between K Street and L Street
-Transportation Center parking lot located on 9th Street near K Street
Please call 209-342-2216 for more information.
Parking garages are located at:
-The 9th Street Garage is located on 9th Street between L and K Streets with entrances on 9th Street, L Street and K Street
-The 10th Street Garage is located on the corner of 11th Street and K Street with entrances on both K Street and 11th Street
-The 11th Street Garage is located on 11th Street between J Street and I Street with one entrance and exit located on 11th Street
Parking fees for parking lots and garages are $1.25 per hour or fraction thereof, with a $15 daily max.
Yes, unless the department you are visiting provides a validation ticket or if you are parked less than 20 minutes. The first 20 minutes are free. Pay at the Pay Station before returning to your vehicle. Please call 209-342-2216 for more information.
It is best to pay on foot before returning to your vehicle. There are Pay Stations near the elevator on the first floor of each garage. If you find yourself in the exit lane and have not already paid, you can pay but with a credit card only. Please call 209-342-2216 for more information.
Press the intercom at the Pay Station near the elevator or call 209-342-2216 and courtesy staff will bring you a lost ticket replacement. If you lose or damage your ticket, you will be charged $15, the maximum daily fee.
Parking garages do not have attendants on staff to collect cash. There are pay stations near the elevator on the first floor of each garage where you must pay your parking fee before returning to your vehicle. Read the easy-to-follow directions at the pay station. Flat lots all have centrally located meters to pay your parking fee prior to going to your destination. Read the easy-to-follow directions on the pay meter.
If you need assistance, please call 209-342-2216.
Pre-paid parking is available only at the 11th Street Parking Garage after 6:00 PM at the pay station on Sunday-Thursday. Event days, as well as Fridays and Saturdays, are "pre-pay upon entry" after 5:00 PM. Pre-paying your parking fee before going to your destination helps alleviate some traffic congestion upon exit of the parking garage, since this garage has only one entrance and exit. Please note: The City cannot honor merchant validations for pre-paid parking fees.
Pre-paid parking at any parking facility may be necessary for large events that have a significant impact to parking operations, such as downtown festivals and the Amgen Tour. Pre-paid parking during special events is evaluated on a case-by-case basis and signs will be posted at parking entrances. Please note: The City cannot honor merchant validations for pre-paid parking fees.
CRTs and other electronic waste can be recycled at the Stanislaus County Household Hazardous Waste Facility. The facility is located at 1710 Morgan Road (near Highway 99 and Hatch Road) and is open for drop-offs every Friday and Saturday from 8 a.m. to 12 p.m. (except holidays). This is a free service to all Stanislaus County residents. For more information, call the Household Hazardous Waste Facility at 209-525-6789 or 209-577-5493.
Contact your garbage company to schedule your collection appointment. Items are picked up by appointment only twice per calendar year. Please see the bulky item pick up page for a list of acceptable and unacceptable items. Do not place your items in the street until the night before your appointment. This program is for City of Modesto residential garbage customers only, with current, active garbage service. Bertolotti Disposal Service: 209-537-8000 Gilton Solid Waste Management: 209-527-3781
The Stanislaus County Household Hazardous Waste Facility accepts paint, chemicals, e-waste, batteries, hypodermic needles and other wastes. The facility is located at 1710 Morgan Road (near Highway 99 and Hatch Road) and is open for drop-offs every Friday and Saturday from 8 a.m. to 12 p.m. (except holidays). This is a free service to all Stanislaus County residents. For more information, call the Household Hazardous Waste Facility at 209-525-6789 or 209-577-5493.
Fare information is available on the Modesto Area Express website.
Information on transporting your bicycle on the bus is available on the Modesto Area Express website.
The application period ended at midnight May 14, 2020. Application review is underway. If a business has already received a Stanislaus County Business Relief grant, it will be ineligible to receive a City of Modesto Small Business Assistance Program emergency loan.
No. Benefits for this program are not automatic. Businesses must apply for these benefits online, using a single application form.
Yes. When submitting your application you will have the opportunity to choose which components of the program you are requesting to participate in.
Visit the Small Business Assistance Program web page for a complete list of contacts.
A business may apply for tax, fee and utlity billing deferrals from the City of Modesto, and apply to either the County’s Small Business Relief Program for micro-grant benefits OR to Modesto’s Small Business Assistance Program for zero-interest, forgivable loan benefits. The goal is to spread the benefits to as many qualifying businesses as possible, not enable "double dipping".
Yes. To be eligible you must meet the following guidelines:
The application submission period ended at midnight, May 14, 2020. Application review is underway. Please note that any business that has already received a Stanislaus County Small Business Relief Grant will be ineligible to receive a City of Modesto Small Business Assistance emergency loan.
Yes. Businesses are required to submit their Declaration of Gross Receipts (BL-1) quarterly report regardless if they can pay or if they intend to apply for the deferral.
Yes, Home Based businesses may apply for the Business License Tax deferral. However, Home Based businesses are not eligible for the Utility deferral.
To be eligible, applicants must meet the following requirements:
The business must be located within the City of Modesto city limits
The application period ended at midnight, May 14, 2020.
If your event is open to the public and includes entertainment such as live or amplified music, DJs, dancing to live or recorded music, presentations by performers, carnival rides, circus act or other activities meant to be attended by members of the public, then you will need a Special Event Entertainment Permit to hold your event. Parades and sporting events do not require a Special Event permit, although parades require their own permit which can be found on Modesto Police Department forms and applications page.
Yes. Your Business Entertainment Permit is valid within your business facility, but if any part of your event will take place any area outside of your business facility, such as a patio or parking lot adjacent to your facility, you will need to apply for a Special Event Permit to cover that event.
Entertainment staff ask for a minimum of 45 days to process your Special Event Entertainment Permit application. This process can be lengthy, with several City Departments required to view the application and provide comments. All new applications must also go before the Entertainment Commission, which meets twice monthly, in order to receive final approval. Be certain to submit your paper work well in advance of your desired event date.
Pricing for Business Entertainment Permits and Special Event Permits are available on our Entertainment Permit page.
No. Many personal hygiene wipes, baby wipes, and cleaning products are marketed as being “flushable." Despite the confusing and misleading labels, you should never flush “flushable” or "disposable” products. These products do not break down as they move through the sewer system and can cause blockages in your home sewer lines, resulting in the backup of sewage into the home. They can also cause blockages in the City’s sewer pipes and pumps causing sewer overflows, costly cleanup and repairs, and extensive environmental damage. Remember, the only things that should be flushed are human waste and toilet paper.
Do not flush items such as disinfecting wipes, paper towels, baby wipes, towelettes, and mop refills. These items should be placed in the trash. If you have any questions, please contact the City of Modesto Environmental Compliance division at 209-577-6200.
Protect the Tuolumne River by keeping grease out of sewers. These are the steps to properly clean a grease trap:
Open cooled trap. Remove surface grease solids with slotted spoon, and oil with solid spoon. Place in a double lined plastic bag.
Scrape grease from sides and dividers into the disposal bag.
If sediment is more than two (2) inches thick, call a licensed company to pump the trap clean.
Remove, inspect, and clean screen.
Pour cat litter into bag of grease and mix until solidified.
Tie bag securely and place in dumpster.
Reassemble, tighten lid, and record on log sheet.
For assistance, call the City of Modesto Environmental Services at (209) 577-6200. View this information with photos in a printable PDF.
Information is available from the following resources:
This Act sets the framework for local authorities to manage sustainable groundwater. The comprehensive three-bill package requires groundwater sustainability agencies to assess local basin conditions and adopt sustainable management plans. The Modesto Subbasin’s sustainability plan will be implemented in 2022.
State intervention is limited to allow for maximum local control over our groundwater resources. Only when a groundwater sustainability agency is not formed and/or fails to create and implement a 20-year sustainability plan will the State take
Proposition 1, the Water Quality, Supply and Infrastructure Improvement Act of 2014, provided $820 million in funding to help create and implement groundwater sustainability plans across the state.
Groundwater sustainability plans for critically over-drafted basins must be completed and adopted by the groundwater sustainability agencies by Jan. 31, 2020. Groundwater sustainability plans for high- and medium-priority basins not in overdraft must be completed and adopted by Jan. 31, 2022. All high- and medium-priority groundwater basins must achieve sustainability within 20 years of the adoption of the groundwater sustainability plan.
If the Department of Water Resources determines that an adequate groundwater sustainability plan has not been adopted or that it is not being implemented in a way
The legislation defines sustainable groundwater management as "the management and use of groundwater in a manner that can be maintained during the planning and implementation horizon without causing undesirable results." The following are examples of undesirable results:
The legislation provides tools and authorities some agencies have previously lacked to manage for sustainability. In addition, it provides substantial time (20 years from the time a groundwater sustainability plan is adopted) to take the actions necessary to achieve sustainability.
Call our Land Development and Engineering department at 209-342-4712, or visit the Wastewater/Sewer Installation Page for more information.
Call 209-577-5395, or fill out the online application.
You can reach us 24/7 at 209-577-6200.
Birding is allowed at the Jennings Facility on certain days. Visit the Stanislaus Audubon Society for more information.
Call our administration at 209-577-6200 or email us.
Call the City of Modesto at 209-577-6200. The Wastewater Division has a "Call Us First" policy, which helps the City and the property owner determine if a sewer blockage problem is within the City's mainline. A City crew will determine if the problem is within the City maintained line or within your privately maintained line. If the City's mainline is not plugged, you may need a plumber.
The City has established a Private Sewer Lateral Cost Share Program (PSLCSP) to assist homeowners with the cost of repairing the private sewer lateral within the public right of way. For more information, view the
You can reach us twenty four hours a day, seven days a week at 209-577-6200.
A cross-connection is when the drinking water supply line is connected to a non-potable substance, like industrial equipment lines or a pool or spa.
Backflow is when a building’s nonpotable water flows in an unwanted direction and back to the City’s clean water supply. This contaminates the clean water and poses a significant threat to health. Industries and businesses that use a lot of water are more at risk of backflow than residences that use considerably less water. Fortunately, there is an effective way to prevent backflow.
Both back pressure and back siphonage in supply lines can cause water to reverse directions and backflow. If the supply line connections are not properly protected, non-potable liquids can be forced into the City’s clean water supply.
Owners must contact a Certified Tester to set up a time to test the backflow preventers, at the owner’s expense. This must be done annually on all backflow prevention assemblies.
The City of Modesto’s Cross-Connection Specialist can help with that. They can conduct a backflow survey at your facility to determine the best backflow preventer for you. You will receive a survey report complete with recommendations. To arrange for this free service, you may call 209-342-2246 or email WaterBackflow@modestogov.com.
Yes, backflow preventers are required on all commercial buildings with a potential cross-connection, according to California Health and Safety Codes 116800 and 116407, Water Codes 13553 and 13578, and Modesto Municipal Codes Article 20 section 9-8.2003 and 11-1.14 sections (g, i, j, k, l, and m).
Backflow prevention assemblies are devices installed at connection points to prevent non-potable substances from flowing back into the drinking water supply. There are various types of assemblies.
An approved backflow assembly is required to be installed at the service connection to protect from potential backflow conditions.
To install a backflow prevention device, contact a licensed contractor. If required, obtain an appropriate building permit. Once installation is complete, contact the cross-connection control staff at the City of Modesto. The City will schedule an initial backflow test for your property, or you can contact a tester on our approved list.
If you had the assembly tested, repaired, or installed, contact your tester or installer to ensure the test report was sent to the City of Modesto Cross-Connection Control staff.
If you did not have the assembly tested, repaired, or installed, please do so to prevent an interruption in your water services.
Water services may be terminated and you may be fined or penalized.
Nitrates are naturally occurring chemical compounds. One of the most important urban water quality concerns is nitrate contamination of potable water sources. The maximum contaminant level (MCL) for nitrate is 10 milligrams per liter (Mg/L) as nitrogen (N). More information regarding nitrates and California regulations is available on the California Water Boards website.
Nitrate is known to be found in drinking water, and contamination is normally associated with septic systems, certain animal feeding operations, or fertilizer usage. Nitrates/Nitrites can interfere with the ability of red blood cells to carry oxygen to the tissues of the body. More information regarding nitrates and California regulations is available on the California Water Boards website.
Once a water supply becomes contaminated with nitrate, it is costly to treat. Ion exchange and reverse osmosis treatment units are used to remove nitrate from drinking water. Boiling water does not remove nitrates and is not a treatment alternative. More information regarding treatment process of nitrates is available online.
“Ion exchange resin beds, which are part of the treatment unit equipment, are often an attractive growth medium for biological organisms such as bacteria, mold and algae. In some cases, these growths can build up in the resin bed and physically foul the resin. In most cases, however, the concern is that these organisms will contaminate the effluent water leaving the ion exchange system and entering the drinking water supply.” More information on resin sterilization can be found online.
The goal of disinfection for public water systems is to eliminate pathogens that are responsible for waterborne diseases. Disinfecting water can help keep residents healthy. More information can be found on the National Center for Biotechnology Information, U.S. National Library of Medicine website.
Filtration treatment systems can be an attractive growth medium for biological organisms such as bacteria, mold and algae. In some cases, these growths can build up in the filters. In most cases, however, the concern is that these organisms will contaminate the water leaving the treatment system and entering the drinking water supply. Therefore, potable water supplies generally contain chlorine, which is added as a disinfectant. More information on resin sterilization can be found online.
“Chlorination is the process of adding chlorine to drinking water to disinfect it and kill germs. Different processes can be used to achieve safe levels of chlorine in drinking water. Chlorine is available as compressed elemental gas, sodium hypochlorite liquid solution or solid calcium hypochlorite. While the chemicals could be harmful in high doses, when they are added to water, they mix in and spread out, resulting in low levels that kill germs but are still safe to drink.” Chlorine levels up to 4 milligrams per liter (mg/L or 4 parts per million (ppm) are considered safe in drinking water. More information can be found on the Center for Disease Control and Prevention website.
“Chlorine was first used in the U.S. as a major disinfectant in 1908 in Jersey City, New Jersey. Chlorine use became more and more common in the following decades, and by 1995 about 64% of all community water systems in the United States used chlorine to disinfect their water.” More information can be found on the Center for Disease Control and Prevention website.
Please report water leaks to Modesto Water Services’ 24-Hour Water Emergency Hotline at 209-342-2246.
To report water waste, please contact us at 209-342-2246. You can also report water waste online on GoModesto.
Please contact our Water Services Customer Service office at 209-577-5395. Our office hours are 8:30 a.m. to 4:30 p.m., Monday through Friday.
There is no charge for this service. Contact us at 209-342-2246, our 24-hour (7 days a week) service line for emergencies.
Standard residential water pressure is 40-60 psi. If you would like your water pressure tested, please contact us at 209-342-2246 during business hours of 7:30 a.m. to 4:30 p.m. Monday to Friday to request a service technician to perform a pressure test.
The water from our water system is regularly tested. If you are concerned with a bad taste or odor, please contact us at 209-342-2246. This is a 24 hour (7 days a week) service line for emergencies.
Increases allow for:
Review the 2016 System Engineer’s Report and the Water Rate & Fee Study Final Report for more information on the January 2019 increase.
Water fountains that use recirculated water are allowed. Recirculating fountains lose only a small amount of water over time due to evaporation to help reduce water waste.
Inflatable swimming pools and kiddie pools are permissible only during your allotted watering schedule day and time. To reduce water waste, the used water should be dumped onto grass or plants. It cannot be dumped down the drain.
Water slides and bounce houses with water slides are only permissible during your allotted watering schedule day and time. To reduce water waste, do not let the water run off into gutters or sidewalks.
Water plays a big role in all our of lives—after all, humans are made up of almost 60% water! Conserving water year-round can help reduce the effects of drought in our daily lives. Consuming less water on average minimizes water waste and protects our underground aquifers.
Using a hose to rinse off outdoor surfaces consumes a lot of water. You may hose concrete and building exteriors with a positive shutoff nozzle only for health and safety concerns or for maintenance and construction. Avoid excess run-off.
Yes. To help establish your new plants, you may apply for a watering restriction exemption. Please fill out a Request for Plant Establishment Exemption from Watering Restrictions permit application.
Car washing is permitted at any time on any day with the use of a positive shut off nozzle. It is encouraged to use a bucket and cloth if possible to reduce water waste. Excess run-off is not permitted.
It is permissible to water potted plants on non-watering days; however, you must fill a watering can or bucket from inside your home. Water may not come from an outside hose or water source.
Watering is only permissible during allotted watering schedule days and times. Watering is not allowed during and 48 hours following measurable rain (.01 inch). For measurable rain data refer to the Modesto Irrigation District website.
Yes. The City of Modesto Water Division offers a free service called a Water Audit, where a trained specialist will walk through your home with you to identify common sources of leaks and water wasting. Part of this service includes setting your sprinklers for you. Appointments are scheduled for Monday through Thursday from 8 a.m. to 3 p.m. To schedule your appointment, please call 209-342-2246.
Once identified by the City, a water leak must be repaired within 24 hours to prevent additional water waste.
Citizens on private wells are strongly encouraged to adhere to the City of Modesto watering schedule. To report water waste such as excessive runoff from citizens with private wells within Stanislaus County, please call 209-525-6700 or 800-2-ASSIST.
Yes, drip irrigation systems are exempt from the watering schedule. Drip irrigation is permitted at any time with the use of a positive shutoff nozzle.
If the Applicant is unable to secure Commercial Auto Liability policy, a personal auto policy is acceptable as long as the other requirements listed below are met and the personal auto liability policy is endorsed to cover the activities of a cannabis delivery driver. This endorsement must be submitted with the Certificate of Insurance and other documents listed below. Personal Auto Liability policy limits must be $1 million for bodily injury per person, $2 million per accident and $1 million per accident property damage.