Coronavirus Disease 2019 (COVID-19)
Vaccine Information
In partnership with Stanislaus County Public Health, the City of Modesto has opened a COVID-19 Vaccine clinic at the Modesto Centre Plaza. Details can be found on the County's Public Health website. For additional information, call the County's Public Health call center at 209-558-7535.
Appointments now available!
Appointments will be available 48 hours before the clinic opens. To schedule an appointment, visit myturn.ca.gov or call 833-422-4255.
Who is eligible:
- Individuals 16 years of age and older who live in Stanislaus County; or
- Individuals 16 years of age and older who work in Stanislaus County in the following sectors:
- Healthcare
- Education and Childcare
- Food and Agriculture
- Emergency Services
- Public Transit
- Janitorial
Location: Modesto Centre Plaza (1000 L Street, Modesto)
Dates:
- Tuesday, April 13: 1st & 2nd Doses (Pfizer) Hours: 9:00 AM - 5:00 PM
- Thursday, April 15: 1st Dose Only (Pfizer) Hours: 10:00 AM - 6:00 PM
Toll-Free Number for More Information: 833-954-3566
Parking: Parking is available at both City-operated garages on 10th Street and 9th Street, across from the Modesto Centre Plaza and DoubleTree Hotel. No parking on K Street, between 9th Street and 11th Street.
What to bring: Proof of employment is required for those in the Phase 1A category. For those 65 years of age and older, a valid ID showing your Stanislaus County residential address is required.
What to expect - Lines: Those coming to get vaccinated should expect to stand in line outside the Modesto Centre Plaza, and the earlier you arrive, the longer you will likely wait in line. Many people who came later in the day did not have to wait long. Feel free to bring a portable chair.
What to expect - Restrooms: There are a limited number of portable restrooms near the line headed into the Modesto Centre Plaza.
What to expect - Water: Please bring a bottle of water to stay hydrated in line, as there is no water available to the public at the Modesto Centre Plaza.
Updates and Information
We’re working hard to keep you safe
In response to increases in the number of COVID-19 cases throughout the state, and the most recent health orders, public access to City of Modesto buildings and counters, including at 1010 10th Street, are closed.
Many of the services and meetings available to the public at Tenth Street Place are also available on the City's website, by phone, or by mail. Click through the tabs below for a list of services available to the public online or by phone.
- Pay utility bills, parking citations, business license fees, and other invoices
- Start and stop utility services
- Request payment arrangements or extensions
- Commercial and residential landscape plan check inquiries and inspection scheduling
For services or questions by phone, call 209-577-5200.
For the latest COVID-19 information provided by our local Public Health Officials, follow StanEmergency on Facebook or visit the StanEmergency website.
- City Facilities Access & Closures
- Utility Billing, Business License, and Finance
- City Services
- Planning/Building Divisions & Resources for Businesses/Vendors
- Meeting Cancellations
Announcements related to City facilities and buildings services, operations, and meetings
The following (and under the tabs above) is a comprehensive list of City services available by phone, online, or by email services.
General Call Center
- The call center at 209-577-5200 is fully staffed and prepared for your questions about City services and operations. Our average wait time has been 2 to 3 minutes.
Parks, Recreation & Neighborhoods
The following interactions with the Parks department can be made by phone 209-577-5344 or email recreation.
- Park and facility rental reservations (Subject to Governor’s Orders)
- Commercial and residential landscape plan checks inquiries and inspection scheduling
- Parks planning inquiries
- Parks construction inquiries
- Community-driven park project inquiries
- Community center inquiries
Many outdoor recreation areas reopened on April 24, 2020. Creekside and Dryden golf courses; parks and playground equipment; tennis, pickle ball, basketball, and volleyball courts; and the dog park are open. Playgrounds and activities with shared equipment may be engaged by members of the same household only. Please continue to maintain social distancing with non-household members.
The following is not a complete list of all City facility and building closures, but will be updated as more details become available:
- Modesto Senior Center: Closed until further notice. Senior Meal Program will provide boxed lunches for pick up (call 209-480-4337).
- Maddux Youth Center: Closed until further notice.
- Neighborhood Center at Marshall Park: Closed until further notice.
- King Kennedy Memorial Center:
- Airport Neighborhood Community Center: Closed until further notice.
- McHenry Mansion and Museum: Closed until further notice. For more information, call 209-577-5235 or email Laura.
- Mary Grogan Park and Soccer Complex: Closed until further notice.
- Modesto Centre Plaza: Closed until further notice. For more information, call 209-577-6444 or email Kamica or Stacey.
- Muni Golf Course
The following is a comprehensive list of in-person, by phone, online, or by email services.
Business Licenses
Visit the Business License Website to:
- Report and pay business license taxes
- Pay balance due on business license account
- Download new business license application
- Download SB205 Form
- Check listings for licensed businesses
Email Business License Team to:
- Submit completed SB205 Form
- Submit New Business Application
- Request a copy of quarterly report
- Ask business license related questions
- Submit Name change documentation
- Submit location change documentation
Call 209-577-5389 to:
- Speak with a representative regarding business license account or business license related questions
- Request a copy of quarterly report
Mail (1010 10th Street, Modesto CA 95354)
- Pay business license tax and/or balance due
- Remit new business license application
- Remit SB205 application
- Final and close business license account
- Submit Name change documentation
- Submit location change documentation
Miscellaneous Accounts Receivable Services
- Admin Citations
- Airport hangar fees
- Cell tower rent
- Compost sales
- Retiree benefit payments
- Property damage bills
- Monthly rent bills
Call 209-577-5303 or email Accounts Receivable to:
- Request Lien Payoffs/demand notices
- Request copies of invoices
Visit our Online Payments web page to:
- Pay invoices
- Check account balances
- Make a one-time payment
- Set up recurring payments
- View monthly statements
- Sign up for eBilling
Parking Citations
Visit our Parking Citations web page to :
- Pay a citation
- Appeal a citation
- Look up a citation received
Call 209-571-5140 to:
- Set up payment plan
- Speak with a representative regarding a citation received
- Request an appeal form
- Speak with a representative about appeal options/timeline
- Inquire about residential parking permits
Utility Billing
Visit our Utility Billing web page to:
- Sign up for new service
- Pay a deposit for new service
- Close an account
- Make a one-time payment
- Schedule a one-time payment
- Set up recurring payments
- View account information including consumption, payment, and billing history
- View a copy of your bill
Call 209-577-5395 to:
- Sign up for new service
- Move an existing service to a new address
- Pay a deposit for new service
- Close an account
- Make a one-time payment through our automated system
- Speak with a representative regarding a utility account
- Set up a payment arrangement
- Request a payment extension
- Listen to account information such as payment and billing history through automated system
- Request a copy of your bill
The City of Modesto offers a Utility Billing Assistance program for qualifying customers who can receive a $35 discount each monthly billing cycle. To learn more visit the Billing Assistance page or call 209-577-5395.
For the foreseeable future, the City of Modesto Utility Billing Division will not be disconnecting water service for non-payment of your utility bill. We would like to reassure our customers that the ongoing coronavirus (COVID-19) pandemic will not impact the delivery of reliable, clean water for our residents and businesses.
At this time we are strongly encouraging our customers to use resources such as our online and phone payment options. The Utility Billing Division has representatives available by phone at 209-577-5395 Monday through Friday from 8:30am to 4:30pm to provide assistance with your utility bill, including activating new service, making payment arrangements, or requesting a payment extension.
City Services
All City services continue, but residents and businesses may experience a slower pace in response times. We must operate safety within the orders from health officials, and therefore have many employees working remotely or in shifts. Here are some specific examples:
Call Center
- The call center at 209-577-5200 is fully staffed and prepared for your questions about City services and operations. Our average wait time has been 2 to 3 minutes.
Compost Facility
- The Compost Facility is open for organic waste loads and compost sales. Purchases must be made with a credit or debit card.
- From November 2020 through March 2021, there may be traffic delays and detours to accommodate entrance/exit construction.
- Call 209-571-5144 or visit the composting web page for any questions.
Forestry
- There will be some delays for tree pruning related activities as crews are currently addressing dead and hazardous trees as a priority.
- The division will be addressing trees that are infested with mistletoe during the winter months.
- Crews are pruning trees that residents have requested service for as a second priority. Crews are also providing clearance pruning in cases where trees have been inspected and some form of service has been identified as necessary to ensure the safety of the public and/or the health of the tree.
- For after-hours or emergency service requests, call 209-342-2253.
Green Waste, Street Sweeping, and December Leaf Collection
- Collection of green waste piles is a monthly (Jan to Nov) service and may have some delays due to the number of residents served. Collection schedules are strictly followed when possible, but due to some areas with heavier debris, crews are subject to occasionally running behind schedule. Do not hesitate to call 209-577-5463 if you notice any dangerous piles of organic debris.
- December is designated for Leaf Collection Only. No green waste will be collected from the streets and alleys during this month. Leaf piles are collected from streets only during the month of December. There is no set schedule for leaf collection. Green waste collection may resume normal operations in January.
- In December, street sweeping crews follow behind leaf collection crews. Streets may get swept within 24 hours after leaf collection, though communities should expect streets will unlikely be swept on traditional days due to leaf collection.
- Christmas Tree Collection will start in January when the green waste collection schedule resumes.
Solid Waste
- Collection of garbage and organic recycling is operating normally with no interruptions to service.
- Additional services, including bulky item pickup, oil and used filter collection, code enforcement inspections, illegal dumping abatement, and other services are operating normally but may experience some delays.
- Buy-Back Recycling Centers are open in Modesto. To locate one in your area, call 209-577-5495 or visit the CalRecycle website.
- To limit contact between staff and the public, please contact us by phone at 209-577-5494 or online for inquiries. Please contact us before coming in to the office; in most cases, we can handle issues by phone or electronically and avoid requiring staff or the public to make in-person contact.
Transit
- MAX is currently operating at normal service levels, except for reduced service to the Altamont Corridor Express (ACE) train.
- MAX to ACE Commuter Express will offer service to the ACE trains that are operating.
- MAX to BART will continue to operate its weekday schedule.
- There are no changes to Modesto Area Dial-A-Ride (MADAR) service.
- Masks are required on all MAX and MADAR vehicles. MAX appreciates your understanding and would like to emphasize our commitment to rider health and safety.
- Employees are now routinely cleaning and sanitizing the Transit Center.
- Visit the Modesto MAX website for more information.
Parks Operations & Maintenance
- Our tagging abatement crew continues as normal throughout the City responding to tagging and graffiti.
- Parks remain closed, and park restrooms are now closed to deter vandalism.
Recreation
- Although most of our programming as been cancelled or postponed for now, our recreation team is looking for creative ways to engage the community. Be on the lookout for a fun Camp at Home activity on March 27, and get more information by going to their Facebook page.
Water and Wastewater Operations
- Call 209-342-2246 to report water leaks or water waste, or for general water services questions.
- Call 209-577-6200 to report hazardous material spills and industrial waste, or for sewer and storm drain issues.
- The City of Modesto has temporarily suspended Water Wise Consultation services and will resume this service once it is safe to do so.
- All water and waste water services to and from our customers remain completely operational as normal.
- Response to customer requests may be slightly delayed.
Other Services and Contact Information
| Office | Phone Number |
|---|---|
| Building Permits | 209-577-5232 |
| Business Licenses | 209-577-5389 |
| City Council and Mayor | 209-571-5169 |
| Park and Facility Reservations | 209-577-5344 |
| Risk Management and Claims | 209-577-5411 |
| Transit Services | 209-577-5292 |
| Utility Billing and Customer Service | 209-577-5395 |
The following is a comprehensive list of in-person, by phone, online, or by email services.
Community & Economic Development will be open by appointment only. Appointments can be set by calling the respective division for which you’d like to set an appointment with.
- Building Safety & Neighborhood Preservation Unit: 209-577-5232
- Planning: 209-577-5267
- Community Development: 209-577-5211
- Land Development & Engineering / Transportation, Engineering & Design: 209-652-0308
- Administration / Economic Development: 209-571-5566
Please note that only one person should attend the appointment. For questions, please feel free to call the division or the main CED line at 209-571-5566.
Planning
Planning is now accepting development and construction applications via mail or delivery (City Hall security can assist).
- Zoning of property
- Explanation of Zoning and allowed uses
- General Plan Designation of property
- Explanation of General Plan
- Submit development pre-applications
Phone 209-577-5267:
- Speak with staff regarding clarification of, or questions about, above designations
- Speak with staff to ask questions or make comments about a project
- Submit requests for clarification of or questions about designations
- Submit questions or concerns about projects
Mail (1010 10th Street, Modesto CA 95354):
- Submit applications
- Pay application fees
- Notifications about a project
- Request for numerical address – with payment to follow via mail
Building
- Over The Counter Permits (Reroofs, Water heaters, Electrical or HVAC Change outs)
- Commercial Project Updates
- Permit Research
- Submit a Neighborhood Complaint
- Look Up Codes
- View an Assessor’s Plot Map
- Check Your Zoning
Email:
- Apply For A Plan Review (Email applications to permits@modestogov.com)
- Residential Remodels and Additions
- Tenant Improvements
- New Commercial Construction
- Apply For a Solar Permit (Email applications and plans to Building Permits Team)
- Expedited Permits, TI Tuesdays/Permits Express Appointments (Email a request for a web conference meeting to Building Permits Team)
- Apply For A Banner Permit (Email form to permits@modestogov.com)
Phone:
- General Questions 209-577-5232
- Inspection Requests: Call the Automated IVR System at 209-571-5881
Building has implemented an electronic plan review format, which allows electronic submittals, checks and communication, so there is no reduction in the number of permits to be reviewed.
Resources for Modesto businesses
Economic Development page of COVID-19 related guides and assistance.
You can apply for a business license by using the application online and by emailing Business License.
Businesses can continue to make tax payments using Business License Tax portal at, if you any issues or questions we are available by phone at 209-577-5389 or email.
The City of Modesto has extended the deadline for any Business License Collection notice or Business License Citation to April 17, 2020. As always you can contact our office at 209-577-5389.
Vendors
The City appreciates the dedication and extra effort in ensuring deliveries are met for essential items and parts to keep our operations functioning. The City will continue to issue payments to our vendors for the goods and services provided to the City during this closure. All checks will be mailed and will be unavailable for pick-up at City Hall.
In accordance with the ongoing order related to mass gatherings, City Council and other committee meetings will continue to be held online, by email, and by telephone. Visit the City Council web page for more information.
The following City meetings have been cancelled until further notice
- Golf Advisory Committee
- Airport Advisory Committee
- Charter Review Committee
City Press Releases & News
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Modesto Launches Police Chief Search
Today City Manager Joe Lopez announced the launch of a search for Modesto’s next Police Chief, hiring Ralph Andersen and Associates to perform the recruitment. The entire process, including a community engagement program, is anticipated to last 90...
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Reopening City Hall
Tenth Street Place, which acts as the main hub for City of Modesto offices, will reopen to the public on Monday, March 29 for business that cannot be conducted on-line, or by phone. The City will resume normal business hours of 8:30 am to 4:30 pm.
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Modesto Students, Make an App for That!
Modesto students have an opportunity to compete in the 2021 Congressional App Challenge (CAC), hosted by the US House of Representatives. We are excited to promote the CAC and encourage the next generation of computer science developers and STEM...
The COVID-19 information below comes directly from the Center for Disease Control (CDC)
Para la versión en español de la página CDC COVID-19, haga clic aquí.