Public Works - MAX Passengers Per Revenue Hour

Performance Measure

 # Of Transit Passengers Carried (In Thousands) (MAX).


 22 Passengers per revenue hour.

Analysis of Performance*


Metric Definition*

The average number of passengers who board a transit vehicle for every revenue hour of service that a vehicle is operating. 


 This metric allows MAX to gauge the productivity and effectiveness of its service, and to compare against peer transit agencies. 

Impact on Performance*

The transit program influences fixed route ridership through its choice of routes, stops, schedules and frequency of service, as well as marketing and outreach.


  • Analysis of Performance: Explains how data results are  displayed, anomalies, or other points that went into generating the numbers.
  • Metric Definition: Identifies what constitutes the metric and identifies combined classifications
  • Importance: Tells why the metric is important and how it is useful, or, what will it help the City accomplish or understand by knowing
  • Impact on Performance: States how this measure is an indicator of or influencer on the delivery of service?