Utility Billing Information

Service Periods

If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date. Any flat rate service charge also appearing on the bill will differ from these dates.

Flat Rate:
If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.

Delinquent Information

Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If not received in our office by payment due date, bills are delinquent and subject to the following fees:

Late Charge $4.35
Final Notice $10.00
Real Property Lien Notice $10.00
Disconnect $10.00
Reconnect $10.00

A collection fee of $37.25 will be charged on all accounts referred for collection.

Disputed Bills

Should be paid under written protest prior to delinquent date in order to ensure that service is not discontinued or service charges assessed. Protests should be addressed to: City of Modesto, Collections Division, PO Box 767, Modesto, CA, 95353-0767.

Returned Checks

A $25.00 charge will be imposed for all checks returned by the bank unpaid and your service may be subject to immediate disconnect.

Lobby Hours

Our lobby hours at 1010 10th Street, 2nd Floor, Ste #2100 are 8:30am - 4:30pm, Monday through Friday.

Thank you for your prompt payment.