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You may set up Paperless billing by logging into your online account manager. Once it has been activated you will no longer receive paper statements. You may also sign-up by contacting Customer Services at 209-577-5395.
Important: To avoid our e-notifications going into your “Junk” email folder, you must add: firstname.lastname@example.org as a contact or add to safe sender list for your email provider.
Metered: If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date. Any flat rate service charge also appearing on the bill will differ from these dates.
Non-Metered Flat Rate: If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.