January 4, 2019
10th & K Street
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July 19, 2018, 12:00 PM - 1:00 PM @ Tenth Street Plaza
July 19, 2018, 9:00 AM - 4:00 PM
Don't miss this incredible opportunity to give your communication skills the assertive boost that'll help you achieve tremendous results.
In Assertiveness Skills for Managers & Supervisors, you'll learn...
•How to speak up assertively without seeming pushy
•To quickly and effectively handle problem employees
•How to get the credit you deserve for your ideas
•Techniques that encourage employees to bring you solutions—not problems
•The most productive way to handle conflicts and crises calmly and effectively
•Communication skills to give constructive criticism that gets positive results
•How to avoid communication and misunderstandings that can damage working relationships
•To handle your mistakes quickly and move on
•How to deal firmly and professionally with those who question your authority