Utility Customer Service Requests

  1. How to Read Your Utility Bill

    View an example of your utility bill and study the specific fields requiring specific information.

  2. New Utility Services

    Utilize this online form to sign up for utility service.

  3. Pay Your Bill - By Phone

    By entering your account number during the call, you can instantly determine the status of your account and retrieve information such as account balance, the date of your last payment, billing history, and other general information.

  4. Pay Your Bill - Online

    Pay your utility service bills online.

  5. Pay Your Bill - Pay Stations

    Visit an authorized pay station near you.

  6. Senior/Disabled Low Income Discount

    Customers qualifying for the Senior / Disabled Low Income Discount will receive a 25% discount on their utility bills.

  7. Start, Stop, or Transfer Service

    The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services.

  8. View Monthly Water Rates

    Review the water rates in Modesto.