Utility Billing Customer Service

The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services. The City's water system includes some portions of Ceres, Del Rio, Empire, Grayson, Salida and Turlock.

Garbage services are provided by private companies and are included with the City of Modesto utility bill for most residents.


Customer Service

Contact us at 209-577-5395 to start, stop or transfer service or for billing payment inquiries.

Go Green 

Go green with paperless billing! Paperless button on web portal Simply log in to our Bill Pay Customer Portal and slide the Paperless button to Yes

Auto Pay  

Set up recurring credit card or automatic bank drafts (ACH). Enroll online using our online Bill Pay Customer Portal.

Performance Matters logo
Tell us how we're doing. Your feedback is very important to us. Please take a moment to complete our online survey.