Start Service

Residents can sign-up for utility service online, by visiting the City of Modesto Customer Services Division located at 1010 10th Street, Suite 2100, or by phone at 209-577-5395. 

 To start service you will need the following: 

  • Service Address
  • Social Security Number
  • Valid California Driver's License or ID
  • Date of Birth
  • If Owner - Proof of Ownership (Grant Deed or Final Escrow Settlement Statement)
  • If Renter - Lease/Rental Agreement
  • Deposit: Residential $200, Commercial (based on average monthly billing of location)  
  • Contact information (phone numbers, mailing address, etc.)

 Please Note: If the service is off, the sign-up process must be completed before 3:00 PM in person in order to have service restored the same day.