DEPARTMENT PERFORMANCE MEASURES

Below you will find links to a detailed description of each of the measures our City departments are currently tracking or planning to begin tracking in 2017.  Each departmental page gives an analysis of how the measure is being interpreted or what factors change it.  You will also find the description of each measure, the importance of the measure, and the impact the measure has on community.  These pages will be updated on a quarterly basis and visualizations of useful data will be uploaded and changed on a regular basis.
  1. Community Economic Development Measures

    The Community Economic Development Department is responsible for effectiveness with acting on code enforcement complaints, permitting, grants and loans, and development activities.

    Link to page
  2. City Clerk Measures

    The office of the City Clerk is responsible for effectiveness in delivering public records requests and providing community access to agendas and minutes.

    Link to page
  3. Human Resources Measures

    The Human Resources Department is Responsible for effectiveness in recruitment and retention, risk management, and overall employee performance.

    Link to page
  4. Finance Measures

    The Finance Department is responsible for effectiveness with tracking expenditure vs. revenue, procurement, receivables, billing, and customer service requests.

    Link to page
  5. Fire Measures

    The Fire Department is responsible for effectiveness in response time to fires, response times to emergency calls, and ability to prevent property loss.

    Link to page
  6. Information Technology Measures

    The Information Technology Department (ITD) provides technology services, support and guidance to City departments as well as a growing community of residents, businesses, and visitors within the City of Modesto.

    Link to page
  7. Parks and Recreation Measures

    Parks Recreation and Neighborhoods is responsible for creating community and enhancing neighborhoods through people, parks, programs and facilities. It measures effective use of volunteers, partnerships, and activity participation.

    Link to page
  8. Police & Safety Measures

    The police department demonstrates effectiveness through tracking Part I Crime, response times, gang activity, investigations clearance, and neighborhood safety group assistance.

    Link to page
  9. Public Works Measures

    The Public Works Departments is responsible for tracking transit effectiveness, infrastructure repairs, trees, street lights, and airport operations.

    Link to page
  10. Utilities Measures

    The Utilities Department is shows effectiveness through tracking of water production, treatment, and distribution.

    Link to page
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